Delhi Metro Rail Corporation (DMRC) has✅ taken over the operations and maintenance of the Rapid Metro Link, Gurugram developed by Rapid Metro Rail Gurgaon Limited (RMGL) and Rapid Metro Rail Gurgaon South Limited (RMGSL) 22nd October 2019 (Tuesday). With the takeover of operations of Rapid Metro, the total operational Metro network Delhi and NCR has now become 389 KM with 285 stations which includes the NOIDA-Greater NOIDA corridor. Here are the details including Route Map, Customer Care, Time Table, Fare etc of Gurugram Rapid Metro / Rapid Metro Gurgaon.
S.No | Description | Phase I | Phase II |
---|---|---|---|
1 | Promotional fare for both Phases together | 20/35 | – Same – |
2 | Net Work | Elevated | – Same – |
3 | DMRC Token and Card | DMRC Token and Card applicable in Rapid Metro | – Same – |
4 | Total Trains | 12 | – Same – |
5 | Commercial operations Commenced | 14 November 2013 | 31 March 2017 |
6 | Network Length | 12 km.approximately | – Same – |
7 | Number of Stations | 11 | – Same – |
8 | Timings | 06.00 – 22.00 | – Same – |
9 | Interchange Station | Sikanderpur | – Same – |
10 | Station Names | Phase I | Phase II |
Belvedere Tower | Sector 42-43 | ||
Indus Ind Bank Cyber City | VIVO Sector 53-54 | ||
Micromax Moulsari Avenue | Sector 54 Chowk | ||
Phase 3 | Sector 55 – 56 | ||
Metro Railways in India ~ Total List & Details |
The metro station is divided into two: ✅ paid and unpaid area. The unpaid area houses the Ticket Issuing Counters, Customer Care counter and Remaining Value Checking Terminal (RVCTs). Tickets can be purchased to enter the paid area through the AFC gates.
Features
The metro station is divided into two: paid and unpaid area. The unpaid area houses the Ticket Issuing Counters, Customer Care counter and Remaining Value Checking Terminal (RVCTs). Tickets can be purchased to enter the paid area through the AFC gates.
Facilities for Differently-Abled Passengers
Stations Name
The names of the stations covered by the Rapid Metro system are Sector 55-56, Sector 54 Chowk, Sector 53-54, Sector 42-43, Phase -1, Sikanderpur, Phase-2, Phase-3, Moulsari Avenue, IndusInd Bank Cybercity, Vodafone Velvedere Towers.
Route Map
Ticketing / Fare
Ticket can be a Token or a Smart card based on your preference. Tokens can be purchased at ticket counters. Smart Cards can be purchased and recharged from customer care.
Each Rapid Metro station has a Customer Care Helpdesk, lifts and wheelchairs for elderly and people with special needs, facilities like retail outlets, ATMs, food and beverage kiosks.
Fare Products : Smart cards and Tokens
For multiple journeys, a smart card is used. Smart Cards are of two types –
Value Card: Most convenient for frequent commuters.
Tourist Card: For unlimited rides in a limited duration.
For a single one way journey
Time Table
The train services on the corridor start at 6 AM in the morning from Sector 55-56 station and Sikenderpur Station with a frequency of 4.30 minutes during morning peak hours and 5.15 minutes during evening peak hours. The last revenue train service departs at 10 PM from Sector 55-56 station.
Number / Address
Gurugram Rapid Metro have customer care desks at each of stations from the first service in the morning to the last service at night. Staff will assist customer as and when required. In addition to the same, passengers can also call or email with their queries/ feedback at the following:
Rapid Metro Gurgaon Contact Details
Rapid MetroRail Gurgaon Limited
Registered Office Address
2nd Floor, Ambience Corporate Tower
Ambience Island, NH # 8, Gurgaon – 122001 Haryana
Corporate Identity Number (CIN) : U60200HR2009PLC039116
Telephone Number : 0124 – 4716300
Fax Number : 0124 – 4716225
Customer Care
Submit your resume at
career@rapidmetrogurgaon.com
Offences & Penalties
Offences & Penalties under Metro Railway ( Operation & Maintenance ) Act, 2002
Section | Offence | Penalty |
---|---|---|
59 | Drunkenness or nuisance or spitting or sitting on the floor of the train or quarrelling | Fine of Rs. 200/- Forfeiture of pass/ticket and removal from carriage |
60 | Taking offensive materials | Fine of Rs. 200/- |
62 | (i) Demonstration of any kind upon railway (ii) For writing, pasting in the compartment or carriage etc. (iii) For refusal to be removed | (i) Exclusion from attending demonstration (ii) Removal from compartment (iii) Fine of Rs. 500/- |
63 | Travelling on roof of train | Fine of Rs. 50/- and removal from train |
64 | Unlawful entry and walking on Metro track | Fine of Rs. 150/- |
64(1) | Unlawful entry (to enter into coach reserved for women) | Fine of Rs. 250/- |
68 | Obstructing officials on duty | Fine of Rs. 500/- |
69 | (i) Travelling without ticket or pass (ii) Travelling beyond authorized distance | (i) Liable for excess charge of Rs.50/- and maximum fare of system (ii) Liable to pay difference of fare |
70 | Interfering with means of communication in train or misusing alarm | Fine of Rs. 500/- |
72 | Defacing Metro properties | Fine of Rs. 200/- |
73 | Unauthorized sale of articles on Metro railway | Fine of Rs. 400/- |
75 | Unauthorized sale ticket | Fine of Rs. 200/- and forfeiture of ticket |
In case offenders do not pay the fine, they will be handed over to the police for producing them before the Magistrate
FAQs
The approximate distance is 1km
A covered walkway at Sikanderpur acts as an interchange between Rapid Metro and Delhi Metro network.
Each Rapid Metro train has three (3) coaches.
The average train frequency is 4-5 minutes.
The total time taken to complete the entire network is approximately be 35 minutes.
Rapid Metro trains run at an average speed of 30 kmph.
A single train can easily accommodate upto 800 passengers.
The total length of the entire Phase I & Phase II route is 5.1 km & 6.6 respectively
There are two types of tickets available for using the Rapid Metro services – Single journey Tokens & Smart Cards.
Yes, the Rapid Metro stations and trains have mobile phone network connectivity.
Parking facility not available at any of the Rapid Metro stations.
There are CCTV cameras, emergency exits, fire extinguishers for safety purposes. You can also talk to the Train driver/operator by using “Press to Talk” buttons in case of emergency.
The official Website of Gurugram Rapid Metro is http://rapidmetrogurgaon.com/
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