Railway Enquiry Numbers
Indian Railways has introduced a range of helpline numbers aimed at assisting passengers and enhancing their comfort and convenience. These numbers cater to passenger assistance, handling complaints, and addressing general inquiries concerning train services across different regions.
Travelers are advised to verify specific helpline numbers or emergency contacts provided by railway authorities at stations or on official websites before embarking on their journeys. Below are some general railway helpline numbers for various regions in India:
Helpline Numbers : Railway Helpline Number
All India Railway Helpline number: 139 (for general inquiries, complaints, and assistance)
Northern Railway Helpline: 011-23341074
- Western Railway Helpline: 022-23094064
- Southern Railway Helpline: 044-25330714
- Eastern Railway Helpline: 033-26413660
- Central Railway Helpline: 022-22620688
- South Eastern Railway Helpline: 033-26402241
- South Central Railway Helpline: 040-27788833
- North Eastern Railway Helpline: 0551-2205264
- North Western Railway Helpline: 0141-2207923
Specific Helpline Numbers for Passenger Assistance
New Helpline Numbers by Western Railway
“HOW R U?“
Western Railway has introduced new helpline numbers to ensure a smoother journey for passengers. Travelers can now easily seek assistance from railway authorities for issues such as unauthorized travelers, air-conditioning problems, coach cleaning, power socket malfunctions, bedroll requests, and more. Simply send a WhatsApp message to 9004497364 and enjoy your journey with peace of mind. For further details please go through the link of twitter
FAQ : Train Support Calling Numbers
What is a Railway Helpline Number?
The Railway Helpline Number is a special phone number provided by the railways to help passengers with any issues or questions they might have during their journey. Its like having a support system that you can reach out to whenever you need assistance.
When Can You Use the Railway Helpline Number?
There are various situations when you might need to call the Railway Helpline Number such as:
Lost ticket: Sometimes, we might misplace our tickets. You can call the helpline, and they will guide you on what to do.
Train information: If you want to know when your train will arrive, if it’s delayed, or which platform it will be on, just call the helpline.
If you feel unsafe: If you see something suspicious or if someone is bothering you, the helpline can connect you to the railway police.
Medical help: If someone on the train is not feeling well, you can call the helpline for medical assistance.
Why is the Railway Helpline Number Important?
The Railway Helpline Number is very important because it makes traveling by train safer and more comfortable. It’s a service that ensures help is just a phone call away, no matter where you are on your journey.
Advised you next time you travel by train, remember to keep the Railway Helpline Number in mind. It’s there to help you and make sure your journey is smooth and safe.
I have taken ticket for the date 04 Apr 20. Indian railway canceled the train. Due cobid 19 movement is locked. I am unable to go reservations center and cancel the ticket. Pls guide me what should I do?????
For getting Covid 19 situation railway announced special refund rule for the relaxations of the passenegers. You will get this details on following page Covid 19 Special Refund Rule Details
ANKIT YADAV
I BOOK MY TICKET BUT NOW IT IS NOT HAVING CANCEL OPTION PLEASE CANCEL THIS
Travel Insurance Premium : 1.96
NameAgeGender
Concession
Booking Status Current Status
27 M
RAC/23RAC/15
24 F
RAC/24RAC/16
27 F
RAC/25RAC/17
28 F
RAC/26RAC/18
Sunday
05
Jan 2020
Booked
PNR Number: 6338710953
Transaction ID: 100002215342709
Train Number/Name: 12807 / SAMTA EXPRESS
Booking Date: 01 Jan 2020
From: VISAKHAPATNAM (VSKP)05 Jan 2020
To: H NIZAMUDDIN (NZM)06 Jan 2020 16:45 Hrs
Ticket Type: E-ticket
Vikalp Status: No
Boarding Station: VISAKHAPATNAM (VSKP)
Date of Boarding: 05 Jan 2020 06:25 Hrs
Booked From: IRCTC WEBSITE
Ticket Charge: 8000
Insurance Policy Opted: Yes
Quota: GENERAL
Class: 3A
Total Fare Amount: 8037.36
Convenience Fee: 35.4
Bank Name: RDS
Charting Status: Chart Not Prepared
Insurance Company: Bharti AXA General Insurance
Policy Issue date: 01-Jan-2020 Hrs
Travel Insurance Premium: 1.96 Including GST
Insurance (No of Psgn): 4
Click Insurance Company name to submit nomination details. Link will be highlighted once Policy is issued by respective Insurance Company.
NameAgeGender
Booking StatusBerth Preference
Policy No
Ankit yadav 27 M
RAC/23 LB
IR118932526
Sudha yadav 24 F
RAC/24 LB
IR118932527
Monita yadav 27 F
RAC/25 LB
IR118932528
Jyoti yadav 28 F
RAC/26 LB
IR11893253
Dear Rao,
Please note this is not the area where direct ticket cancellation supported. As per details provided on the url please contact directly via mail or call 139 phone number further support. Thanks for the understanding. Have a Good Day
Water vending machine @railway station :
It should work 24*7
But instead of that it is working for some hours in a day . @delhi sarai rohilla Railway station
I am a Cancer patient and boarded train 12475 from Ahmedabad PNR No. 861-8386730 yesterday and reached Ludhiana station today. I have three complaints :
1. Train was perfectly on time till Dhandari railway station ( Just 3 km away). It was halted there for approximately 50 minutes and got late.
2. Coolie at Ludhiana railway station was demanding 100 rupees for one suitcase of 25 kgs.
3. A begger was begging on the staircase disrupting the railings of the stairs so it was not possible to clutch the railings with hand. Please take the necessary action.
My wife is travelling in Chaulkya express today and so many people have boarded the train in reserved coach and No TTE were in coach to give complaint